"Secret" Parking Ticket Cancellation Guidelines Revealed (UPDATED)

Toronto Parking Enforcement's secret parking ticket cancellation policies were made public by City Council yesterday, so here is your chance to take a look.

Download (18 pages, pdf format)

Update! The City of Toronto has published a press release concerning this document. A seperate version of the document can also be found within it.

News Release

June 9, 2010

City of Toronto releases guidelines on parking ticket cancellation

Toronto City Council yesterday approved the public release of the City's parking ticket cancellation guidelines. The guidelines outline the circumstances in which a City of Toronto parking ticket may be cancelled and the evidence required to support a parking ticket cancellation.

The City of Toronto uses established guidelines to help staff make informed, consistent decisions about parking ticket cancellations. Reasons for cancellation may include bylaw exemptions, an error in a parking ticket, an individual having a valid permit, or a medical emergency.

City staff at parking ticket counters review each disputed ticket and the evidence presented to understand the nature of the infraction and the circumstances surrounding the ticket issued, and to determine whether a cancellation is warranted.

Publishing the cancellation guidelines will help streamline the process for disputing a parking ticket and may reduce the number of requests for trials to dispute parking tickets. If a parking ticket does not meet the requirements for cancellation, or the proper evidence cannot be provided, individuals may choose to pay the ticket rather than request a trial.

The guidelines are available at http://toronto.ca/pay-toronto-tickets/pdf/cancellation_guidelines.pdf.

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